Privacy Policy

1. Introduction

Superior Rocky Hill Concrete ("we," "us," or "our") operates the website at https://www.rockyhillconcrete.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to the Site and individuals who contact us for estimates or services. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information - your name, phone number, email address, and property address when you submit a quote request form or contact us directly.
• Project details - information about the concrete work you are inquiring about, including the type of project, approximate size, and timeline.
• Usage data - automatically collected data when you visit the Site, including your IP address, browser type, pages visited, and time spent on pages. This data is collected through server logs and third-party analytics tools.
• Cookies - small files placed on your device by the Site or embedded third-party tools. You can configure your browser to refuse cookies, though some Site features may not function properly without them.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries.
• Schedule on-site consultations and deliver concrete services.
• Send administrative communications related to your project.
• Improve the Site and understand how visitors use it.
• Comply with applicable laws and protect our legal rights.

We do not sell your personal information to third parties. We do not use your contact details to send marketing messages without your consent.

4. Third-Party Services

The Site may embed or link to third-party tools that have their own privacy practices:

• Tally.so - we use Tally to power our quote request form. Information you submit through the form is processed by Tally subject to their privacy policy at tally.so/help/privacy-policy.
• Google Maps - our contact page embeds a Google Maps iframe to display our office location. Google may collect data in connection with this embed per their privacy policy at policies.google.com/privacy.
• Analytics providers - we may use tools such as Google Analytics to understand Site traffic. These tools collect anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain contact and project information for as long as reasonably necessary to respond to your request, provide services, maintain business records, and comply with applicable law. When information is no longer needed for these purposes, we delete or anonymize it.

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, contact us at: